Returns, Refunds & Privacy Policies

Return and Refund Policy

Thank you for shopping at
If you are not satisfied with your purchase within 30 days of purchase we will refund your credit card.
Refunds generally take 24 to 48 hours to process.

Contact Us:
(303) 530-7761
Stellar Biotics LLC
PO Box 1162
Niwot, CO 80544

Privacy Policy

Your privacy is very important to us. We do not sell, rent or share any customer information.
Stellar Biotics LLC operates

Information Collection and Use
While using our site, we may ask you to provide us with personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, phone number, shipping and/or billing address.

Payment Policy

Accepted Methods of Payment:
Credit Card (Visa, Master Card, American Express, Discover)

Shipping Policy

All orders are shipped within 48 hours Monday – Friday 8am – 3pm MT. Every effort is made to get orders out the same day. Please be aware – shipping during the weekends and holidays may result in a delay in the processing of your order.

We use the following carriers to deliver our orders:

Order Tracking:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information via email. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Once and order has been placed, we cannot guarantee that any changes can be made. Please call us directly at (303) 530-7761