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Frequent Questions

del-IMMUNE V

What is del-IMMUNE V

del-IMMUNE V is a nutritional supplement containing cell wall fragments from a unique strain of bacteria, Lactobacillus rhamnosus. The immune system is known to respond to these cell fragments thereby activating the body’s natural immune response.
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How does del-IMMUNE V work?

del-IMMUNE V is a broad spectrum immune modulator that acts by regulating interferons in the immune system. This activates interleukins which stimulates production of T, B, and NK cells. This process replicates the normal immunological sequence that occurs in the body.
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Are there other immune products like del-IMMUNE V?

There are a small number of prescription drugs based on cell fragment biotechnology, but del-IMMUNE V is the only non-prescription cell fragment nutritional supplement supported by clinical research on the U.S. market.
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Why take del-IMMUNE V?

There are countless ways the body’s immune system can be compromised—from medical issues to stress and exhaustion. When the immune system isn’t maximized, the body is at risk of acquiring a host of negative health effects—from the common cold and flu to life threatening ailments.
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What is the appropriate dosage for del-IMMUNE V?

Most people take one 25mg capsules per day for regular immune support and increase dose if they start to feel sick, during cold and flu season, and or during travel. Customers with specific conditions may take two or more of our 100mg capsules per day.
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Should del-IMMUNE V be taken with food?

del-IMMUNE V can be taken on an empty or full stomach with any type of drink or food.
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Can del-IMMUNE V be taken with other medications?

Yes, del-IMMUNE V can be taken with prescription drugs, antibiotics, and or nutritional supplements. There are no known adverse interactions between del-IMMUNE V and prescription medications, nutritional supplements, or chemo/radiation therapies.

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How quickly does del-IMMUNE V work?

Most people report feeling a change within 12-24 hours.
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Is del-IMMUNE V dairy-free, gluten-free, non-GMO, soy-free, and vegan?

del-IMMUNE V is gluten-free, soy-free and non-GMO. It is grown without any milk proteins but may be exposed to milk contaminants during production. Eggs, fish, shellfish, tree nuts, wheat, peanuts, and soybeans are not present in the product or the manufacturing facility.

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Are there any side effects when taking del-IMMUNE V?

Because the product is manufactured from a natural, beneficial probiotic, side effects are extremely rare. A mega dose may cause slight gastric upset.
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What is the shelf-life for del-IMMUNE V?

The shelf life is two years from the manufacture date which is printed on the bottle.
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Who should not take del-IMMUNE V?

Individuals who’ve had an organ transplant should avoid the product. Individuals who have an abnormally exaggerated immune system response such as those with Multiple Sclerosis or Systemic Lupis Erythematosus can use Del-Immune V for short periods of time but not for long periods of time. Of course, always consult a health care provider before starting a new treatment.
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Can a person undergoing chemotherapy and/or radiation treatment take del-IMMUNE V?

Yes. Our clients undergoing such treatments tell us it makes them feel better, recover faster and gives them more energy. Scientific studies show improvement in energy, less change in blood profile, and protection against many adverse side effects created by chemotherapy and radiation regimens.
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Can children take del-IMMUNE V?

Yes. Children of all ages take del-IMMUNE V. Many customers give the product to children by opening the capsule and putting the contents in juice or yogurt.
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Should del-IMMUNE V be refrigerated?

No. While del-IMMUNE V is made from live probiotic cells, it does not contain live cells and therefore does not require refrigeration.

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Why does this bottle of del-IMMUNE V smell earthy?

The presence of a mild to sharp earthy odor naturally occurs and varies depending on the season of production. Each batch can be slightly different.The odor does not affect the safety or effectiveness of the product. To reduce the odor, you can leave capsules out in an open dish.
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Can del-IMMUNE V be given to pets?

Yes. Many of our customers have their entire family on del-IMMUNE V, including their pets. We also have many veterinarians who dispense del-IMMUNE V in their practice. Most people give pets 1-4 capsules per day based on body weight.

Because del-IMMUNE V has been so popular for pets, we have a new line of del-IMMUNE V products just for pets.

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Doesn't L. rhamnosus refer to Lactobacillus rhamnosus? Why am I now seeing it referred to as Lacticaseibacillus rhamnosus?

Lacticaseibacillus rhamnosus is the new taxonomic classification for Lactobacillus rhamnosus that was adopted by the industry during the spring of 2020. Since the nomenclature is new, you will likely see L.rhamnosus referred to both ways.
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delPRO

What is delPRO?

delPRO is a probiotic supplement which contains a blend of five essential probiotic strains that contribute to intestinal health and 24mg of del-IMMUNE V per dose for immediate immune support.

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Why take delPRO?

delPRO nutritional supplements contain a blend of five essential probiotic strains that contribute to intestinal health and del-IMMUNE V for immediate immune support. This powerful combination of ingredients can play an important role in keeping the digestive tract in balance as well as helping the immune system ward off potential threats to health such as colds, flu and other pathogens.

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What is the dosage for delPRO?

The suggested dosage for delPRO is one capsule three times per day. An adult could increase dosage to five or six capsules per day if needed.

For children under 12 years of age, suggested dosage is one to two capsules per day.

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Should I adjust my dosage for del-IMMUNE V if I add delPRO?

Reduce del-IMMUNE V by one capsule a day when taking three capsules of delPRO.

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Should delPRO be taken with food?

delPRO is best taken one hour before or after a meal.
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Should delPRO be refrigerated?

Yes, delPRO contains live probiotic cells and therefore requires refrigeration to maintain potency.
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Is delPRO refrigerated during shipping?

delPRO always ships USPS Priority Mail, but is not refrigerated during shipping. The product loses a negligible amount of its potency during shipping. delPRO is refrigerated from date of manufacture until it ships to the customer.
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What is the shelf-life for delPRO?

When kept refrigerated, shelf life is two years from the manufacture date on the bottle. Shelf life at room temperature is six months.
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What is the difference between del-IMMUNE V and delPRO?

Very simply, del-IMMUNE V is an immune support product that does not contain live cells, and delPRO is a live probiotic that has 8mg of del-IMMUNE V in each capsule. del-IMMUNE V supports immune health while delPRO supports gut health.

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What differentiates delPRO from other probiotics?

The presence of del-IMMUNE V in delPRO which provides immune support sets it apart from other probiotics.
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What are the probiotic strains in delPRO?

Each capsule of delPRO provides:

  • Lactobacillus acidophilus – 2.0 Billion CFU
  • Lactobacillus casei – 2.0 Billion CFU
  • Lactobacillus delbrueckii – 2.0 Billion CFU
  • Bifidobacterium longum – 2.0 Billion CFU
  • Bifidobacterium bifidum – 2.0 Billion CFU
  • Total Probiotic Potency – 10.0 Billion CFU

Other Ingredients:

del-IMMUNE V – 8 mg, Fructooligasaccharides – 265 mg

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Can delPRO be taken with other medications?

Yes, delPRO can be taken with prescription drugs, antibiotics, and or nutritional supplements. There are no known adverse interactions between delPRO and other medications.
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Is delPRO dairy-free, gluten-free, non-GMO, soy-free, and vegan?

delPRO is gluten and soy free, non-GMO, vegan and Halal certified. It is grown without any milk proteins but may be exposed to milk contaminants during production. Eggs, fish, shellfish, tree nuts, wheat, peanuts, and soybeans are not present in the product or the manufacturing facility.
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Can children take delPRO?

Yes, children of all ages take delPRO. Many customers give the product to children by opening the capsule and putting the contents in juice or yogurt.
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DPS Throat Spray

What is DPS Throat Spray

DPS Throat Spray is a proprietary extract of bovine colostrum, know as “first milk”, that contains immune-enhancing factors called proline polypeptides that are essential in activating the adaptive immune system.
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How does DPS Throat Spray work?

The immune-enhancing factors, proline polypeptides in colostrum are like walkie talkies for the immune system. They act as intercellular signaling molecules to modulate the activity of the immune system responses. This helps the body mount a coordinated response to each immune challenge.
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What is the dosage for DPS Throat Spray?

Spray four pumps directly into the throat two times per day. Circulate liquid in mouth before swallowing.
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Should DPS Throat Spray be refrigerated?

Once opened, DPS Throat Spray should be refrigerated to maintain quality and freshness.
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What is the shelf-life for DPS Throat Spray?

Unopened, DPS Throat Spray has a shelf life of two years from manufacture date. Once opened, refrigerated shelf life is 40-60 days.
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Is DPS Throat Spray dairy-free, gluten-free, non-GMO, soy-free, and kosher?

DPS Throat Spray contains milk, but is gluten and soy-free, non-GMO, kosher, and Halal certified.
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Can children use DPS Throat Spray?

Yes. DPS Throat Spray is safe for all ages but it’s best to consult with your healthcare provider before starting any new treatment.
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Pet Products

Do the pet products need to be refrigerated?

Max Immune Forte and Natural Anal Gland Relief contain live probiotics, and therefore should be refrigerated after opening to maintain freshness.
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What is the shelf-life for the pet products?

The shelf life for all four pet products is two years from the manufacture date found on the label.
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What is the difference between Max Immune Forte and Pet Stress Relief?

Max Immune Forte is a powerful combination of three immune products: Del-Immune V, colostrum, and beta-glucan with probiotics which together can aid in long-lasting gut health. Pet Stress Relief is formulated for immediate immune support and can help a pet’s immune system in stressful situations.
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What are the added benefits of using the pet products instead of just del-IMMUNE V?

Our pet products were specifically designed with pets’ needs and sizes in mind. In addition to the immediate immune support of Del-Immune V, our pet products include a variety of other beneficial and immune-supporting ingredients for animals including: colostrum powder, whey protein powder, oat bran, and a blend of valuable probiotics.
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What is the dosage for Max Immune Forte?

Suggested dosage is one scoop per day for dogs under 25 pounds, one scoop or more for dogs over 25 pounds, and ¼ scoop twice per day for cats, or as recommended by your vet.
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What is the dosage for Pet Stress Relief?

Suggested dosage is one scoop one to two times per day for dogs under 25 pounds, one scoop or more one to two times per day for dogs over 25 pounds, and 1/2 scoop per day for cats, or as recommended by your vet.
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What is the dosage for Pet Natural Anal Gland Relief?

Suggested dosage is one scoop one to two times per day for dogs under 25 pounds, one scoop or more one to two times per day for dogs over 25 pounds, and 1/2 scoop per day for cats, or as recommended by your vet.Note: Pet Natural Anal Gland Relief is best used in conjunction with regular expression of pets’ anal glands by your vet.
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Shipping

Is there duty & tax on Canadian shipments?

Any item mailed to Canada may be subject to the Goods and Services Tax (GST) and/or duty. Unless specifically exempted, you must pay the 5% GST on items you import into Canada by mail. The CBSA calculates any duties owing based on the value of the goods in Canadian funds. The duty rates vary according to the type of goods you are importing and the country from which they came or were made in. Depending on the goods or their value, some other taxes may apply, such as excise duty or excise tax on luxury items. You do not have to pay the GST on the following goods that are imported into Canada by mail:

  • Goods worth 20.00 CAD or less; and
  • Gifts from family members or friends who live abroad when the worth is 60.00 CAD or less.
The Government of Canada has entered into agreements with certain provinces to collect the HST at a rate of 13 percent. If you live in a participating province, you will have to pay the HST instead of the GST. (source: CBSA)

GST & PST (Goods & Services Tax & Provincial Sales Tax)

  • British Columbia
  • Manitoba
  • Quebec
  • Saskatchewan 
HST (Harmonized Sales Tax)

  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • OntarioPrince Edward Island 
GST only (Goods & Service Tax)

  • Alberta
  • Northwest Territories
  • Nunavut
  • Yukon 
FOR MORE INFO, VISIT THE CBSA'S WEBSITE.

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How do I cancel my order?

If your order hasn't been processed or shipped by our warehouse we will cancel it and issue a refund. To cancel your order message us via our Contact Form.If your order has already been shipped, you can make use of our 30-day return policy and send your product(s) back to us for a full refund.
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Payment

How do I return my item(s) for a refund?

Your satisfaction is important to us, so we offer you 30-days for Returns & Exchanges:

  • In order for you to qualify for a return & refund or exchange, your product(s) must be unopened, unused, and undamaged.
  • Inform us of your return by heading over to our Contact Form.
  • Once we've processed and approved your return, we will proceed with your choice of the following: 
  1. Refund to your original payment method
  2. Store credit
  3. Exchange for a new product
  • Once your refund is issued it generally take between 1-5 business days to post to your bank account.
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Which currencies can I shop in?

All prices on delimmune.com are listed in US Dollars.
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Returns

How do I return/exchange my item(s)?

Your satisfaction is important to us, so we offer you 30-days for Returns & Exchanges:

  • In order for you to qualify for a return & refund or exchange, your product(s) must be unopened, unused, and undamaged.
  • Inform us of your return by heading over to our Contact Form.
  • Once we've processed and approved your return, we will proceed with your choice of the following: 
  1. Refund to your original payment method
  2. Store credit
  3. Exchange for a new product
  • Once your refund is issued it generally take between 1-5 business days to post to your bank account.
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